Product Information

Q: How does the Cryo Care Relief Cap work?
A: The cap uses cold therapy to provide natural, drug-free relief for migraines, headaches, and tension by reducing inflammation and numbing pain.

Q: Is the Cryo Care Relief Cap reusable?
A: Yes! The cap is designed for repeated use and can be easily cleaned for ongoing relief.

Q: How long does the cold therapy last?
A: The cooling effect typically lasts for 15-20 minutes. For longer relief, you can refrigerate or freeze the cap again.

Q: Can the cap fit all head sizes?
A: Yes, the Cryo Care Relief Cap features a stretchable, one-size-fits-all design for maximum comfort. It can also be worn with or without a pony tail for extra comfort.

Q: Is the Cryo Care Relief Cap machine washable?
A: Unlike most caps out there, ours is machine washable for easy cleaning and maintenance. Simply remove the covering from the freezable gel insert, rinse the gel insert in the sink, and place the covering in the washing machine. Use a gentle cycle with cold water and air dry the cap after washing for best results.

Shipping & Delivery

Q: How long does shipping take?
A: Orders are shipped from the USA and typically arrive within 3-5 business days, depending on your location.

Q: Do you offer international shipping?
A: At this time, we only ship within the USA and Canada.

Returns & Exchanges

Q: What is your return policy?
A: We offer a 14-day return policy. Items must be unused and in their original packaging. Visit our Returns Page to initiate a return.

Q: Who pays for return shipping?
A: Customers are responsible for return shipping costs unless the item is defective or there was an error with your order.

Q: How long does it take to process a refund?
A: Refunds are processed within 5-7 business days after the returned item is received and inspected.